Family Medicine

Booking an Appointment

  • We encourage everyone to book appointments online, with their family doctor.
  • All appointments are posted 30 days in advance.
  • Several follow-up appointments are published at 8 a.m, 3 and 7 days in advance, in accordance with your doctor’s schedule.
  • If no appointment is available with your family doctor, you can subscribe to the Appointment Alert  Notification (available online only).
  • For minor emergencies, when your doctor is not available, please make an appointment at our urgent care clinic or contact your doctor’s nurse.
    *(This is NOT for check-ups, routine follow-ups or examinations prescribed by another physician.)
  • To contact your physician’s nurse, book your child’s visit or vaccinations, please send an email to infirmieresgmf@santemontroyal.com.

**IMPORTANT**:

Our appointment booking agent has access to the SAME appointments as those published online. If there are no appointments available online, there are none for the agent as well.

Verbal abuse of these agents will not be tolerated. Such behaviour can result in the automatic disconnection of the call. 

Our agents can only offer what is available, in accordance with your doctor’s availability.

Please Note

  • PLEASE REMEMBER TO BRING AN UPDATED LIST OF YOUR MEDICATION TO EVERY APPOINTMENT.
  • In a true emergency please call 9-1-1 or go to your local emergency room.
  • If you have a family doctor at our clinic you have access to urgent care appointments 48 hours in advance as of 8pm.
  • For Urgent Care Appointments: Cancellations made with less than 2 hours‘ notice are subject to a $40 fee.
  • For Family Medicine & Specialist Appointments: Cancellations made with less than 24 hours‘ notice may be subject to a $40 fee.
  • To cancel an appointment, please connect to the patient portal or email reception@santemontroyal.com.

 

The following services are available to registered patients by referral from your family doctor:

Nutritionist

Social Worker

Psychologist

GMF Nurses

Pharmacists

Psychiatrist

Holiday Hours

Good Friday (9am – 1pm)
Easter Monday (9am – 1pm)
Victoria Day (9am – 1pm)
St-Jean Baptiste Day (9am – 1pm)
Canada Day (9am – 1pm)
Labour Day (9am – 1pm)
Thanksgiving (9am – 1pm)